We have several support plans to meet your organisations needs

Telephone Support

Onsite support

Remote Administration

System Monitoring & Maintenance


Telephone Support can be paid for on a per incident basis or prepaid in groups of 5 calls

Onsite Support
An engineer can visit your premises, depending on the level of urgency & with prior agreement; onsite support can be available on a 12/7 basis.

Remote Administration
Using a combination of thin client technology (Terminal Service/Remote Desktop (RDP), VNC, Apple Remote Desktop) & secure connectivity (VPN, IPSEC or SSH) we can securely diagnose your IT problems remotely as long as the system at fault is able to function as far as it is able to talk to the network & one of the required services for remote administration is available.

System Monitoring & Maintenance
We understand that you have other thing to get on with rather than constantly deal with technical problems, also keeping up to date with new security & technical bulletins can be a chore in itself, we can monitor & maintain your systems so that you are free to get on with the more pressing matters at hand.